Multicultural Support


Centrelink Multicultural Service Officer and Refugee Services

Specialist service that helps connect migrant or refugee communities with Australian Government services
Referral: Self Referral - Phone or drop into the centre
Opening Hours: Phone lines open Monday to Friday 8:00 am to 5:00 pm, Centrelink offices open Monday to Friday 8:30 am to 4:30 pm
Contact: 132 850 for migrant support or 131 202 for multilingual phone services
Address: 12 Bell Street, Toowoomba, QLD 4350
Website: www.humanservices.gov.au/customer/services/centrelink/multicultural-service-officers

Wilsonton Heights Community Centre - African Community Garden Project

Enables the African community to showcase their traditional gardening skills, helps the integration process and builds friendships and networks
Referall: Self Referral - Phone or drop into the centre
Opening Hours: Monday to Thursday 9:30 am to 3:00 pm (Last client intake ends 2:30 pm)
Contact: 07 4634 7672
Address: 16 Wine Drive, Wilsonton Heights, QLD 4350
Website: heightscommunitycentre.wordpress.com
Email:

The Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT)

Specialises in providing a range of services to people who have a refugee or asylum seeker background and have experienced torture or war related trauma (either in their country ow whilst travelling to Australia)
Referral: Self Referral or Organisation Referral Accepted - Please phone or walk in for an appointment
Opening Hours: Monday to Friday from 9:00 am to 5:00 pm
Contact: 07 3391 6677 (can arrange an interpreter)
Website: www.qpastt.org.au
Email:

Carers Queensland - Culturally and Linguistically Diverse (CALD Program)

A service run for people who are culturally and linguistically diverse and have disability, mental illness, chronic medical conditions and/or are frail-aged; and their family who are caring for them
Referral: Please phone, send a letter, or drop in to the office for an appointment
Opening Hours: Monday to Friday from 8:30 am to 5:00 pm
Contact: 07 4632 8922
Address: 907 Ruthven Street, Toowoomba, QLD 4350
Website: www.carersqld.asn.au
Email:

Southern Queensland Institute of TAFE (SQIT)

Offers courses in learning written and spoken English for recently arrived non-English speaking migrants and refugees, and adult learners from non-English speaking backgrounds
Referral: Self Referral - Please phone or drop in to the office
Opening Hours: Monday to Friday from 8:00 am - 5:00 pm, Wednesdays 9:00 am - 5:00 pm
Contact: 1300 914 754
Address: 100 Bridge Street, Toowoomba, QLD 4350
Website: http://www.tafesouthwest.edu.au/
Email:

TRAMS (Toowoomba Refugee and Migrant Support)

Assistance includes free English classes, help with homework, free use of computer, education and advocacy.
Referral: Self Referral - Please phone or drop into the centre
Opening Hours: Monday to Friday from 8:30 am - 5:00 pm
Assistance Includes: Monday and Thursday classes 4 days a week (waiting list applies)
More changes in the classes planned for the future
Contact: 07 4632 9285
Address: 123 Neil Street, Toowoomba, QLD 4350
Website: www.toowoomba.centacare.org.au/welcome
Email:

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